Fee and Billing Policy
Sydney Women’s Wellness is committed to providing personalised, high quality medical care for women and their families To allow us to provide this high level care our fees are based on consult duration and complexity, and our out-of-pocket costs reflect this.
We operate as a private-billing practice. Fees for services are at the discretion of the attending doctor or allied health practitioner.
Payment of fees is due at reception by immediately after your consultation. Cash, cheques, all major credit cards and EFTPOS are accepted (credit card payments may attract a surcharge). Appoint fees are non refundable
We understand that financial difficulties may arise, and we believe that patient healthcare should not be disadvantaged as a result. If you find yourself in this position please discuss alternative arrangements with your practitioner.
Unfortunately, we are unable to bulk-bill concession card holders.
Medicare Rebates
Medicare rebates are available for eligible consultations. These rebates will be processed online, and will be paid directly to you. Please ensure you have updated your bank details with Medicare and your address details are correct.
If your baby has not yet been added to your Medicare, we can provide a paid invoice for you to claim with Medicare later.
Certain consultations and procedures may have additional fees and/or rebates, depending on the duration and complexity of your presentation or need for consumables. Please see here for our consultation fee guide for 2024 – including Fee, Rebate, Out of Pocket expense with and without Medicare Saftey net.
Medicare Safety Net Threshold
If you have reached the Medicare Safety Net Threshold, you qualify for a larger medicare rebate resulting in a lower out of pocket fee. You can check whether you have reached the medicare safety net through MyGov or by calling medicare. Please note that the medicare safety net resets annually on Janurary 1st. We recommend checking if you have reached the safety net prior to your appointment, and registering for it if you haven’t already.
After Hours and Weekend Consultations
After hours and Weekend consultations incur a $15 additional fee.
After Hours is considered – Mon-Fri: before 8am/after 8pm; Sat before 8am and after 1pm and Sun/Public holiday: all day.
Private Health Insurance
Some appointments with our allied health specialist qualify for private health claims. This will depend on the type of appointment, the practitioner seen and the level of private healthcare of the patient. We recommend contacting the practice for more information as well as your insurer before attending your appointment.
Credit Card Details and Prepayment.
A credit card is required to secure your appointment.
No payment will be taken from this card at the time of booking – except for new patient appointments and 40min or 1 hour appointment. Our third-party booking system (Automed Systems) will tokenize the card so that outstanding invoices can be charged.
Online Payments
Sydney Women’s Wellness offers online payment via SMS following telehealth consultations
Please note that there will be an additional surcharge fee passed on from Tyro + Automed Systems (1.75% +30c) for all online fees.
Cancellations and No Shows
For cancellations, we require a minimum 12 hours notice. A “late cancellation fee” of $50 may apply. If you fail to attend your appointment without prior notice or explanation a “no show fee” of the cost of the consult will also apply – note medicare rebate will not be applicable.